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Patients & Caregivers

CUSTOMER SERVICES . . .

Value-Added Services:

• Live customer service representatives
• Referral/customer average hold time 5 seconds
• Local and independently owned
• Staff is empowered to make decisions
• Clinical follow-up by respiratory therapists
• Continuous investment made in new technology and equipment
• Expertise allows us to be a resource for your needs
• Compassionate care program for patients with a financial hardship
• Surveyed customers are 98% satisfied with services received
• Flexible to accommodate the various requests from customers
• Retail stores offer a variety of products to aid with daily living

• 4 hour delivery on orders - minimum on same day delivery
• 24/7 service
• Pick-up and delivery of equipment
• Monitoring use of respiratory equipment
• Billing of primary or secondary payer sources
• Instruction on equipment operation and safety to client, family and caregiver
• Follow-up with physicians (progress and compliance)
• Equipment and technology training for physicians and therapists
• Arrange for oxygen patient travel
• Respiratory therapist will provide evaluation for conserving devices for patient’s ease of portability
• Compassionate Care Program

BRIDGEVILLE
200 Villani Drive, Suite 3009
Bridgeville, PA 15017-3481
Phone: 412-249-9000
Toll Free: 888-855-8745

PITTSBURGH
405 Freeport Road
Pittsburgh, PA 15215
Phone: 412-781-3771

BEAVER
572 Third Street
Beaver, PA 15009
Phone: 724-775-8020